Service is scattered in pieces
The queue is separate, seating lives in the host's head, staffing is by feel. No single picture — and it all rests on one person; without them the door falls apart.
No tool that runs service as one whole
Login🍵 The service control panelA service management system
A service management system
The queue is just one part
One system to see and run your whole service — from the door to the bill — from anywhere. Fewer lost guests, higher turnover, full control.
A short video of how YutoriQ works.
Service monitoringDemo
123guests served
¥312Krevenue so far
27guests in queue
42 minaverage wait
12/14tables occupied
¥12,400RevPATH · ¥/table·hr
!
Kitchen slowing — 22 min to serve vs 15. Consider adding a hand.
Tanaka · 2Invite · Table 6
Okada · 4Wait 29 min
Online · from home, another venue, anywhere
30+ apps manage a queue. YutoriQ manages the whole service.
You run your most valuable asset — service — blind
The queue in an app, seating in your head, staffing by feel, and the night's result a guess. Three leaks that never show up in the till at close.
Guests leave — and you don't count it
Guests stand in line not knowing how long, can't step away, tire, and some leave. Those who see the crowd never approach. Nobody counts that lost money.
Revenue walking out the door unnoticed
The door is a black box
When you're not on the floor, you don't know what's happening. After the shift there are no numbers — where it jammed, where the night cost you.
Decisions on a feeling, not on data
Every busy Friday · at your doorIllustration
Without a managed queue−¥42,000
4 of 12 groups walk away — revenue that never rings up.
With YutoriQ+¥31,500
3 of 4 stay — seated at the right table, earning every night.
One system runs the whole service
Queue, seating, floor, data and guests — six modules on one screen. Here's how the system guides each party and keeps the whole service in hand.
How it works — one calm loop
Every party flows through the same predictable rhythm — the host just follows the screen.
Join by policy
A guest joins and the queue orders itself by your seating policy — maximum table use, a clearly forecast wait.
Free waiting
The guest isn't tied to the door — they spend the time as they like. The system watches their place and calls them back just as a table frees up.
Invite & record
When the table's ready the guest is invited. The system records how long they waited, then how long to the meal (meal-wait).
Serve, pay, reset
Meal, payment and cleanup are tracked; the table re-enters the loop, and every step becomes a number.
See and run your service — from anywhere
A live panel shows the queue, tables, revenue and alerts in real time. One glance at your phone and you know the floor is under control.
Online monitoringfrom home, another venue, on holiday — no ties to place.
Live alertsarrive during the evening, not next morning — in time to act.
The door isn't on one persona newcomer runs the queue off the screen from day one.
A real YutoriQ screen — manager panel, “Chabō Mikuni”
Seating that fills the room
The system picks the best table the moment a guest joins — so the room fills smartly and guests don't wait for nothing.
Illustration
Smart table pick. The moment a pair of 2 joins, the system seats them at a free two-top right away — not at the back of a 20-person queue.
Smart table pickA pair of 2 doesn't wait behind 20 — seated at a free table the moment they join.
Split by consentA large group across adjacent tables — only with the guest's consent in the app.
Bookings in the queueBookings and walk-ins in one fair line — the reserved table held for its time.
Module · guest experience
A guest who's cared for leaves 5 stars
YutoriQ cares for the guest at every step — and a happy guest turns into a review and a higher rating for your venue.
- ✓
Care, not waiting — the guest is free, invited on time, and chooses how to spend the wait. A good impression from minute one.
- ✓
Clear to everyone — a forecast wait and messages in Japanese, English, Chinese and Korean; no app, no sign-up.
- ✓
Reviews & rating — a fair, transparent queue and genuine care bring more positive reviews on Google and Tabelog — a higher rating and more new guests.
Earn while the guest waits
The wait used to earn nothing. The system turns it into revenue that didn't exist — and a faster turn once they sit.
A drink to-go while they wait
A coffee, a beer, a matcha for the wait — pure incremental revenue whether or not they end up sitting.
Pre-order in the queue
Guests choose dishes while waiting. The kitchen fires closer to seating — food lands faster, a shorter dwell, a higher check.
A gentle upsell
The wait is the perfect window to suggest a dessert, a set or the house special — offered, never pushed.
Win the guest back later
An opt-in contact turns a one-time diner into a returning one — an offer to fill a quiet Tuesday, to those who loved your food.
¥
Payment without spoiled-food risk
The to-go drink is prepaid in the app (already consumed, no no-show risk). A dish in the queue is only chosen; the kitchen fires when the table is confirmed and the guest taps “on my way” — payment stays the usual way, at the table. Pilot roadmap
30+ apps manage a queue. YutoriQ runs the service.
A queue app hands out a number. YutoriQ runs the whole guest journey, recovers the revenue walking out your door, and gives the owner control — in every language.
Runs the service, not counts a queue
Not handing out numbers but running the whole journey — queue, seating, service, payment and data as one system.
A management system, not a counterAn owner's cockpit, not a board
The owner sees revenue, turnover, staffing and recommendations from anywhere — not just “5 groups ahead.”
Control and money, not a queue countBuilt for inbound
Japanese, English, Chinese, Korean — no app, no LINE. Built for the inbound rush legacy Japanese-only systems weren't.
JA / EN / ZH / KO · nothing to install| A typical queue app | YutoriQ | |
|---|---|---|
| What it is | A queue counter | A service management system |
| What the guest sees | “5 groups ahead” | A forecast wait, in any language |
| What the owner sees | A queue count | Revenue, turnover, staffing & tips — from anywhere |
| What it optimizes | Handing out numbers | Turnover, recovered guests, floor efficiency |
| Over time | Stays the same | Accuracy grows on your data |
Why now: Japan's inbound tourism is at record highs — and foreign guests can't read a Japanese ticket machine. YutoriQ is the service they can.
Not just numbers — what to do next
Every join, seat and payment becomes a number a manager can act on — with honest labels for measured, estimated, or not-yet-tracked.
- ✓
Where the night jams — kitchen (long meal-wait), floor (seating) or cleanup? See it live.
- ✓
Staff to the real peak — a rota from actual patterns, the right labor cost.
- ✓
Benchmark against similar venues — “Is my Friday normal?” Context you never had.
- ✓
Recommendations — the next safe move, like a consultant inside.
- ✓
In your inbox — daily, weekly, monthly; export to Excel and Google Sheets.
Live nowDailyWeeklyMonthlyBottlenecksBenchmarkRecommendationsExcel / Sheets
Daily report · LunchDemo data
342Registered parties
95.9%Seating conversion
27 minMedian wait · P90 45
89.6%Within promised wait
15 minMedian meal-wait
¥12,400RevPATH · ¥/table·hr
¥1.89MTracked revenue
1.2%Queue drop-off
Demo Illustrative figures — every real KPI is labelled Actual / Estimated / Simulated.
How much it brings back
Every party that leaves before seating is revenue that never rings up. Move the sliders to your restaurant.
¥129,168Recoverable revenue / month
Over a year¥1,550,016
Estimate Assumes YutoriQ keeps ~65% of would-be walk-aways with an honest wait and messaging.
And your data becomes an asset over time — a dataset of demand and durations that informs menu, hours and table mix, and helps when selling the business, franchising or negotiating.
A calmer floor, a fuller till
A snapshot from a demonstration service — the kind of numbers the system puts before a manager every day.
89%Wait-time accuracy
¥12,400RevPATH · ¥/table·hr
¥5,896Revenue / occupied table
1.2%Guests lost from queue
Demo data Figures shown are simulated for demonstration and do not represent a specific venue.
Live this week, not next quarter
Runs on a tablet
No hardware, no POS surgery. Open a browser at the host stand and you're running.
Guests need nothing
No download, no sign-up. They join the queue and get an honest wait — that's it.
Your data is yours
Every report exports to Excel or Google Sheets — your operation, your numbers.
Pricing
Priced to pay for itself in seats saved
One calm subscription per venue — no per-cover fees, no surprises. Most restaurants recover it from a single busy night.
Questions from restaurant owners
Do my guests need to install an app?
No. Guests just join the queue and get an honest wait and messages — in Japanese, English, Chinese or Korean. Nothing to download, no sign-up.
Will it replace my POS or reservation system?
No — it sits above the floor. Bookings and walk-ins share one queue, and reports export to Excel or Google Sheets. POS and messaging integrations connect as you grow.
How accurate is the predicted wait?
It learns from your own seating durations by day, service period and party size, and constantly checks its own accuracy, flagging any segment to recalibrate. It never presents a prediction as a measured fact.
Is the seating fair if it optimises for revenue?
Yes. Best-fit and parallel seating are capped by a fairness limit: no party waits longer than its fair time because of its size. The goal is a fuller room, not one that skips people.
Can I trust the numbers in the reports?
Yes — because they're honest. Every metric is labelled Actual, Estimated, Simulated/demo, or Not tracked yet. A missing value is never silently shown as zero.
How long does setup take?
Open it on a tablet at the host stand and you can run your first service the same day. Configure your floor, tables and hours, and you're live.
See your whole service on one screen
Book a demo and we'll walk your service through YutoriQ — queue, seating, floor, and the report waiting for you in the morning.